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Area Retail Trainer MAC à Brussel

The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

Description du poste

Area Retail Trainer MAC

As an Area Retail Trainerfor M

  • A

  • C you drive Brand Sales through excellence in execution of Art andCommerce Education Fundamentals.

You supports the M

  • A

  • CVision and drive sales through the development, knowledge and skills ofour Retail field Leaders and Retail Artists, across multiple channels throughin-store education, classroom-based education and video learning. This involveselevating the customer service, artistry, product knowledge skills, socialmedia and sales skills of Retail Managers and Retail Artists by facilitatingall Art and Commerce Education Fundamentals

Your tasks include;

  • Classroom Education - Facilitate All Education trainings

  • Development of field teams - feed the commercial, artistry, product knowledge and customer service skills of the field teams

  • In-Store Support - Follow up in focus doors on Education Fundamentals through the Sales and Education field leaders to ensure training initiatives are effectively translated into behaviours that support excellence in service, artistry and product knowledge.

  • Video Learning Content Create locally relevant artistry, service and product knowledge-focused tutorial videos for e-learning site in collaboration with the Make Up Artistry/PR and Consumer marketing teams

  • Play active role in refining and evolving the Education and business strategy

  • Feed the field leaders with tools needed to effectively empower the Retail Managers to drive their teams and business to success

  • Supporting the interviewing and selection of M

  • A

  • C Artists in collaboration with field leaders where necessary

  • Supporting succession planning programs for M

  • A

  • C Managers and Artists by recommending and creating development opportunities

  • Assisting in the implementation of measures to reduce and minimize staff turnover including coaching and developing others, providing clear feedback and offering ways to effectively and efficiently improve.

  • Adhere to and provide the example for M

  • A

  • C policies regarding customer service expectations, dress code and M

  • A

  • C’s professional standards.

  • ….


  • Specialist education in Makeup Artistry or Equivalent experience from the makeup industry. Higher education preferred.

  • Proven exceptional ability in makeup application and customer service skills

  • Strong communication skill including public speaking, facilitation and content creation.

  • Strong ability to analyse retail environment needs and provide actionable training solution.

  • Must be versatile and have the ability to adapt approach to all levels of the business from top management to retail artists

  • Organizational skills including planning of larger events, budgets and retail KPI analyses.

  • Develop Talent and Capabilities - Identifies and cultivates essential skills and attributes to maximize individual contribution and engagement.

  • Strives for Excellence in Execution - Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures.

  • Energizes and Enables others - Ignites passion and releases potential to drive success.

  • Proven ability to provide guidance, instruction on product knowledge, artistry, customer service, commercial and leadership skills

  • Demonstrate ability to develop creative, challenging informative and fun ways to deliver educational information on Art and commerce

Equipe Equipe de jour

Emploi Enseignement/formation

Type d'emploi Standard

Horaire Temps plein

Lieu principal Europe, Moyen-Orient, Afrique-BE-VBR-Diegem

Organisation M·A·C

Language: fr

Job Number: 1910794

Informations supplémentaires

Type de Contrat
Jeune diplômé
Vente au détail / Commerce / Distribution
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

Vente au détail / Commerce / Distribution | Jeune diplômé

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