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Junior Business Analyst à Brussel / Bruxelles

Business... Fulltime, CoE Business Transformation, ING -...   Do you want to make impact? Do youlike to perform in-depth analyses? Does solving complex issues make your heartbeat faster? Do you want to contribute...

Description du poste

Business Analyst

Fulltime, CoE Business Transformation, ING - Brussels

Do you want to make impact? Do youlike to perform in-depth analyses? Does solving complex issues make your heartbeat faster? Do you want to contribute to realizing complex transformationswithin ING? If so, please continue reading.

Summary of your role & work environment

Within the Center of ExpertiseBusiness Transformation, four expertises work together to accelerate complextransformations within ING, being the Business Consultants, Road Managers,Black Belts and Business Analysts. All working with internal customers to solvecross-Tribe challenges.


As a Business Analyst you support in problem-, process- and/or requirementsanalyses and advise on possible solutions. You investigate the issue from allCOPAFIJTH aspects, indicate which changes are necessary to achieve the businessobjectives and explain the consequences associated with the suggested solution.You often fulfill the gap between Business and IT.  


You have strong analytical skills and use state-of-the-art businessanalysis methods and techniques. With your good communication skills you presentthe results of your in-depth analyses in an understandable and independentmanner. Because of your organizational sensitivity, you can identify the diversdemands and interests of various stakeholders. You enjoy the agile Way ofWorking and you are flexible.  

Your key responsibilities

As a Business Analyst you work assignment-based. The assignments are,among other things, containing the following value propositions:  

Problem analyses en solution design
  • You investigate the core of the problem, define thescope, draft the AS-IS and TO-BE situation, analyse the gap and/or impact and formulateyour advice on the solution.  

Requirement management
  • You help stakeholders to derive their requirements,ensure a clear and solid definition and subsequently translate theserequirements into an improved process and/or IT design.

Process design
  • Together with the business and IT developers youdesign the optimal customer process flows. In the process design the various processsteps, customer journey flows, communications, data, IT components and controlswill be visible. You focus on processes that need to be redesigned, digitizedor automated in a different way.

Connecting people
  • Being the “bridge” you accelerate the realisation of transformationsby clarifying dependencies and then bringing the right stakeholders together.You facilitate workshops and support decision-making through insights andadvice. You take ownership and are highly self-employed, becoming the"go-to" person.

We look for

A colleague with a talent fortaking it on and making it happen, enthusiasmfor helping others to be successful anda knack for always being a step ahead.In other words, you strive to bring fresh ideas to life and embrace challengesin a fast changing and complex environment. You like to work in an environmentwith different cultures and are willing to travel to other ING offices (e.g.Amsterdam). You are a naturally collaborative person who listens and invests inothers to achieve common goals. You love to challenge the status quo and areeager to propose creative solutions to problems.

As a Business Analyst you will also need:
  • Sophisticated analytical skills, being able tostructure information and get to the core of the problem quickly.

  • Savviness with facts & figures.
  • To have an eye for detail, but at the same time, ableto switch to a helicopter view.

  • Strive for high-quality deliverables.
  • To be a team player and making a valuable contributionto collective goals.

  • Have an independent and positive critical attitude.
  • Curiosity towards new methods and techniques andconstantly want to develop yourself.


Required education andknowledge:

  • Master / Academic / University level, preferably a backgroundin business economics.

  • 1 to 3 years of relevant Business Analysis experience.
  • Experience in and/or affinity with financial sector(preferably banking sector) and savviness with IT aspects (eg digitization,platforming)

  • Strong communication skills, both verbally and inwriting in Dutch and English.

We offer you 
  • Personal growth & challenging work with endlessopportunities to realise your ambitions.

  • An informal, dynamic environment with innovative colleaguessupporting your endeavours.

  • A progressive and agile way of working, where newideas are valued ahead of convention.

  • An environment where "work hard, play hard"applies.

  • Wide network within ING organization.
  • Great careerprospects by offering high level exposure and accelerated development.

We redefine banking. What aboutyou?

There has never been a more interesting time to work at ING. We’re on ajourney that’s centred around our customers, powered by technology and drivenby smart, determined people. Our customers feel our people are empowering themto stay a step ahead in life and in business. We’re proud of that!


Informations supplémentaires

Brussel / Bruxelles
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

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