KYC Specialist for Customer Activity Monitoring
[CDI , 100%, Brussels]
Your role & work environment
In 2015, more than 140 politicians from 50 countries were shaken by the revelations in the Panama papers, and in 2017, the Paradise papers highlighted another wave of criminal activity. Over the past few years, it's becoming clearer how much money is being laundered:
billions of euro are filtered through large, international structures, and someone needs to put a stop to this.
The KYC Chapter is part of the Customer Information Management (CIM) Tribe and is responsible for KYC policy (incl. FEC, SIRA, FATCA/CRS) and Customer Activity Monitoring (CAM).
It is for this second element (CAM) that we are searching for a KYC Specialist.
You'll be working on a multidisciplinary team of enthusiastic specialists at ING BE Bank in Brussels. Your team will consist of colleagues with backgrounds in FEC, IT and Data Analysis, amongst other things. As a unit, your team will be responsible for setting up and continuously improving the Post Transaction Monitoring system.
You will provide a significant contribution on the basis of your KYC expertise.
Our working way of working is based on the Agile methodology.
Your key responsibilities
You'll be using all relevant data available from both inside and outside the bank to root out money laundering and terrorism financing. Together with a team of data analysts and KYC specialists, you'll be coming up with the most effective ways to detect criminal behavior — within the applicable legal frameworks, of course.
You'll be responsible for engineering the entire Post Transaction Monitoring process, translating risk scenarios into processes and tooling (FCRM)
You'll be responsible as a team for the continuous monitoring, assessment and improvement of processes of Post Transaction Monitoring. This includes amongst others building customer activity risk scenarios
You’ll be responsible to issue procedures reflecting the policy requirements
You’ll be working together with a data analyst team ensuring that customer activity data and models are optimal to detect criminal behavior. You’ll also be structuring and improving data processes (e.g. clarifying FEC-relevant data for data feeds and resolving process issues)
You’ll act in first line of defense as a linking pin between the various departments (e.g. compliance, center of expertise, global KYC)
You'll be organizing workshops and training courses on innovations delivered by the team
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a KYC Specialist you will also need:
You believe it's essential to bring your best self to work, day in, day out.
You're a highly motivated and experienced KYC specialist. You're analytically minded, you've got an eye for detail, you work in a highly accurate way and you're critical and decisive.
You're an expert in your field of work, but you've also got the personality to inspire your colleagues to achieve concrete improvements.
You enjoy working as part of a team and you've got the excellent (communication) skills. In addition, you're someone who realized that maximum customer satisfaction is crucial. In your work, you strive for the best possible balance between the interests of all stakeholders.
You're also fully committed to ING's values, you think it goes without saying that you'll work in accordance with these values.
You've completed a Master’s Degree (preferably in Law, Criminology, Business Studies)
Several years of experience in KYC, transaction monitoring, or FEC is a plus
Excellent presentation skills for a high-level management audience (PowerPoint)
An affinity for data analysis and a fact-based approach
Excellent verbal and written communication skills in both English and Dutch/French
Strong communication skills
Able to translate theory into practice (f.e., discuss with data analysists and scientists)
Meticulous and accurate, with an eye for detail
A structured approach to your work
Good team player
Flexible and stress-resistant
We offer you
A clear purpose, a unique offer and a range of flexible compensation and other benefits:
Personal growth & challenging work with endless opportunities to realise your ambitions
An informal, dynamic environment with innovative colleagues supporting your endeavours
A progressive and agile way of working, where new ideas are valued ahead of convention
Furthermore, within the dynamic KYC Chapter, you can count on a range of opportunities to invest in your personal and professional growth with:
A challenging full-time role
Room for personal development and career progression opportunities
At ING, we realise that in order to achieve high-quality growth, we need to make sure we always have the right people in the right places. That's why we're eager to invest in your personal development and provide career progression opportunities. In return, we expect you to take the initiative in this area and stay up to date with the latest developments in your field of expertise.
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!