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Customer Care & Sales Support à Mechelen

Description du poste

An international company located in Mechelen and active in Retail is looking for a Junior Customer Care & Sales Support for their Benelux market. As a Customer Care & Sales Support you will be responsible for your own client portfolio.

As Junior Customer Care & Sales Support your main responsibilities will be as follows:

  • You will support B2C clients with questions and claims and provide them with the right solutions
  • You will have direct client contact via e-mail and by phone (with B2B clients, customers and internal clients)
  • You will follow up on in-store promotions and be a SPOC for internal clients with questions
  • You handle all internal problems regarding facilities, contracts, promo campaigns, …
  • You will also have some adhoc office management tasks such as catalog management and goods in/out

Qualifications and experience of the ideal Junior Customer Care & Sales Support:

  • Has a bachelor degree or equivalent by experience
  • Demonstrated a first experience in a Customer Service/Sales support role (can be as a student or intern as well)
  • Excellent knowledge of Dutch and French, or French and Dutch (oral and written)
  • Working knowledge of MSO
  • Is well organised, a self-starter and can prioritise
  • High level of autonomy and pays attention to details
  • Problem solver and hands-on attitude

What the client offers:

  • To work in an international company with growth opportunities and with a flat and dynamical structure
  • A permanent contract
  • An attractive salary package with fringe benefits (meal vouchers, reimbursement of public transport, insurances, bonus system, …)
  • A company that is very easy to reach with public transport

Are you looking for an interesting opportunity in Customer Service or inside sales? Don’t hesitate in sending us your recent resume so we can discuss further!

Informations supplémentaires

Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

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