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Specialist CLT Member: KYC Signatory à Brussel / Bruxelles

Description du poste

KYC Signatory (Customer Loyalty Member)

[Permanent contract, Full time, Brussels]

We are looking for enthusiastic Signatories who love reviewing KYC files, coach the KYC analysts and dare to take the responsibility to make decisions and sign off.

Your role and work environment

Client Services / Circles KYC Brussels is the environment where all customer requests and customer contacts are handled end-to-end by self-organizing Customer Loyalty Teams. The heart of this organization are CLTs which consist of around 10 members, guided by a Circle Lead and an Agile coach.

KYC means know-your-customer and is a mandatory verification of private persons and legal entities. The background is the prevention of money laundering, economic crime and terrorism. The purpose of the KYC Center Brussels and Ghent (scope retail and midcorp) is to keep ING Belgium´s business safe and compliant with local and international regulations, while keeping a focus on the easiness and transparency for the customer (internal and external).

The main focus of expertise will be on the required KYC screenings to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements (e.g. Financial Economic Crime, FATCA, Common Reporting Standard, UBO). 

The role of Signatory makes an important part of the KYC execution process next to the role of KYC analyst. Based on the INGs Risk appetite and the KYC policy, the KYC Signatory performs a quality check, on each single file submitted by the KYC Analyst. As a Signatory, you are responsible for signing-off on assigned requests for both FEC and FATCA periodical and event driven reviews. This includes verification of all relevant documentation and completion of risk assessment, to ensure that all relevant approvals are secured and provide independent judgement

Your key responsibilities

As a KYC Signatory, you will validate the file submitted by the KYC Analyst. A KYC signatory is also accountable for ensuring KPIs (production and quality) are met according to the agreed criteria. This is for both existing and new clients. You will closely work together with the Tribe Customer Information Mgt, Center of Expertise Regulatory Affairs and client services functions to deliver all required KYC activities (CDD,FATCA, CRS, ESR etc.) while meeting internal deadlines. You will report to the Circle Lead, but will work in a self-steering organization

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and the ambition for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a KYC Signatory you need to answer to the following profile:

  • Bachelor / Master Level
  • Advanced knowledge in KYC policies, processes and procedures with an understanding for risk and compliance issues (3 to 5 years’ experience). You are also a fast learner.
  • Good knowledge of cross bank regulations, general banking processes, regulatory reporting, risk policies


  • You are a mature member that can work independent, that dares to take responsibility and decisions, and this in a changing environment where deadlines are short
  • You are able to look at the bigger picture, and to act proactively on possible consequences of complex structures and decisions
  • You are a highly analytical person with capability to recognize important information and identify risks
  • You like to execute Quality Assurance
  • You have organizational skills, can multitask and manage a high number of priorities with focus on detail and priors
  • You challenge on a constructive way
  • Technical skills: you have a good knowledge of MS office package (Word, Excel, PowerPoint) and Adobe
  • You are fluent in English and Dutch and French, both verbal and written
  • You have excellent communication skills with strong stakeholder management competencies
  • Coaching comes as a second nature to you, to increase the output of the team
  • You are open to receive feedback and to give feedback to your peers and leadership in a respectful way

We offer you  

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

  • Personal growth & challenging work with endless opportunities to realize your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavors
  • A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the KYC Center, you can count on a range of opportunities to invest in your personal and professional growth with:

  • The possibility to participate in multiple training events
  • Challenging projects and a steep learning curve
  • Personal coaching from Leadership


We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

Hiring managers: Claudia Annemans and Lara Van der Sypt

Recruiter: Patty Deckx


Informations supplémentaires

Brussel / Bruxelles
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

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