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Chief Product Owner Lending Journeys à Brussel / Bruxelles

Chief Product Owner Lending Journeys – Tribe Business... (level H-I) [Belgium, full time] We redefine banking. What about you? There has never been a more interesting time to work at ING. We’re on a journey that’s centered...

Description du poste

Chief Product Owner Lending Journeys – Tribe Business Lending

(level H-I)

[Belgium, full time]

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability, caring for others and thinking ahead part of your DNA? Do you want to make the difference for our customers thanks to our agile way of working? (click on link to see the video ) Then read what comes because ING might very well become your future employer.


Your role & work environment


As Chief Product Owner in de Lending Journeys Area of Business Lending, you are in the driver seat of the tribe and you give direction to the strategy with a direct impact on the service to all Business Lending customers, both in Belgium and the Netherlands.


You collaborate intensively with stakeholders like Credit Risk, Legal, Compliance on one hand side and Sales & Customer Loyalty Teams on the other hand side. Stakeholders are part of the various segments. You will be working on the applications for business lending for which digitization, scalability and user-friendliness for both customers and ING colleagues are essential. You ensure that new legislation is part of our processes and that we can report on it. You will be designing the future of Business lending by developing digital, customer centric processes in new workflow tools. You do all this starting from a Minimum Viable Product mindset. In addition, you are involved in solving internal issues. Finally, you will work closely with the users of the systems, answer user and technical questions and provide documentation. 


Your key responsibilities

Together with the PAL Lending Journeys, you are the guardian of the Area's strategic roadmap and support the Product Owners in your focus area to achieve their goals. You know how to translate the strategy into epics for the coming quarters and prioritize them in a complex stakeholder field. You facilitate the Portfolio Marketplace where the POs of tribe Business Lending gather. In case of conflicting priorities, you have the mandate to take decisions. Your focus is on realizing the prioritized epics and removing impediments for the Product Owners.

Your focus area will consist of 5 squads, all located in Belgium. Besides the local steering in Belgium, together with the PAL, you realize as much as possible Market Leaders broad components for your processes. This way, our customers get the same, state of the art, services in both countries and the work of your squads creates twice as much impact.


We are looking for

A new colleague that has an enthusiastic and proactive attitude and wants to make an impact and see results. You can make a team enthusiastic through your sparkling personality, but also through your vision and content. You are curious, self-confident, you have a hands-on mentality and are eager to learn. You like complexity and can seamlessly bridge the gap between business and IT. In addition, you enjoy working together within an international team and enjoy a challenge. You have a passion for customer improvements and digitization within the financial sector.


Wat does this mean concretely ?

  • Minimum of 7 years relevant work experience;
  • Bachelor or Master degree;
  • You are very communicative, have an excellent knowledge of English and Dutch or French;
  • A financial background and knowledge of business lending is an advantage;
  • Background in sales and relationship management and knowledge of related processes, products and systems is an advantage;
  • You are flexible, enthusiastic, committed and have a service and customer-oriented attitude;
  • You have a hands-on mentality, you are a team player and you are result-oriented.
  • You work meticulously, you are very well organized and you deliver good quality work.
  • Preferably you have experience as a Product Owner or Lead



We offer you 

Tribe Business Lending has a full roadmap for the coming years! We are working hard to connect our processes and proposition to the brand new service model for our business customers in Belgium and the Netherlands. In addition, we aim to build our dream journeys in the target system landscape so that our colleagues can help our customers even better. At the same time, we are working on turning off old systems and applications that no longer meet today's requirements. Finally, we see an increasing pressure from legislation and regulations that we need to safeguard in our processes.

A big challenge? Definitely! This is exactly why we need you to manage this together with your teams.


So, we offer you a clear purpose, a unique offer and a range of flexible compensation and other benefits:

  • Personal growth & challenging work with endless opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavours
  • A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the Business Lending department, you can count on a range of opportunities to invest in your personal and professional growth with:

  • possibilities to develop your skills, eg by participating in courses and trainings
  • challenging projects & a steep learning curve
  • working in an international environment

Informations supplémentaires

Brussel / Bruxelles
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

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