Internship in Customer Service & Supply Chain - Beauty Care (m/f) à Brussels

Henkel is for those who step up. Do you?  At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box – take the chance and shape the digital future together with us.  YOUR ROLE ·       You will be part of Customer Service Team, located in Brussels, serving BeNelux customers ·       Proactive communication towards customers about product availability and out of stocks ·       Handling & controlling invoices ·       In charge of reporting Service

Description du poste

Henkel is for those who step up. Do you?

 At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box – take the chance and shape the digital future together with us.

 

YOUR ROLE

·       You will be part of Customer Service Team, located in Brussels, serving BeNelux customers

·       Proactive communication towards customers about product availability and out of stocks

·       Handling & controlling invoices

·       In charge of reporting Service Level and Non-Delivery reasons

·       Responsible for establishing Customer Dashboards on Service Level

·       Maintaining strong contacts with various departments such as Customer Service, Supply Chain, Marketing and Sales

·       Providing support & follow-up within our systems

·       Opportunity to bring your own points of improvements

 

YOUR SKILLS

·       Academic degree in Economics or related field of study

·       Strong interest in Supply Chain, Customer Service and the FMCG sector

·       Possessing advanced analytical skills and sense for accuracy

·       Advanced user of Microsoft Excel*

·       Excellent knowledge of English, Dutch or French is an asset

·       Available for 6 months as of beginning of August 2021 (Please indicate your possible starting date on your CV!)

 

OUR OFFER

·       An exciting and educational full-time internship in an international FMCG business

·       You’ll be part of an international intern community

·       Fun and educational events organized for the international (BeNeLux) intern community, with opportunities to broaden your network

·       A 6 months internship, with a possibility of extension

·       An internship allowance that covers meals, housing and transport expenses will be provided

Informations supplémentaires

Statut
Actif
Formation requise
Autres
Lieu
Brussels
Heures de travail par semaine
8 - 40
Type de Contrat
Temps plein/ CDD
Date de publication
06-04-2021
Secteur
Service client / call center / centre d'appel
Permis de conduire BE/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Français

Service client / call center / centre d'appel | Temps plein/ CDD | Autres

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