Analyst Client Services à Brussel

Works with external clients to resolve day-to-day custody-related issues, in collaboration with appropriate resources.   Originele vacature is te vinden op – Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op!

Description du poste

Primary Responsibilities:

  • Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem-solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base.
  • Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
  • Tracks information related to general client issues and needs to support business development efforts.
  • Participates in internal activities and initiatives designed to improve the client experience.

Supports a selected number of client accounts of limited complexity from a custody perspective.

  • Master degree or the equivalent combination of education and experience is required.
  • 0-3 years of total work experience preferred. Experience in an operational area and/or client services preferred.
  • Additional language skills are an asset
  • Risk awareness
  • Commercial
  • Take initiative
  • Quick Learner
  • Good communication skills
  • Stress resistant
  • Precise and rigorous

Informations supplémentaires

Formation requise
Grade de Master
Heures de travail par semaine
8 - 40
Type de Contrat
Temps plein/ CDD
Date de publication
Finance / Comptabilité
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

Finance / Comptabilité | Temps plein/ CDD | Grade de Master

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