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Student Boutique Coffee Specialist

Marketing / Communication / Publicité / PR | Vente | Service client / call center / centre d'appel | job week-end

MISSION The Coffee Specialist acts as an ambassador of the Nespresso brand in the Boutique. Welcome, advise and give a service “Beyond Satisfaction” to all Nespresso customers and prospects. Achieve sales and service targets and respect all guidelines and procedures.

Description du poste

Main
Responsibilities



  • Welcome Nespresso customers and
    prospects
    : Identify their needs, advise on Nespresso
    products and services.

  • Register New Club
    Members
    : Present the Club services, the range of
    accessories and machines, the coffee varieties and advice on the first order.
    Ensure that all data's of the customer are recorded in the
    database.

  • Acquire expertise and give
    briefings
    : Become a coffee/machine/guidelines/stock
    expert through regular training. Be able to transmit this expertise to the other
    persons of the team through briefings.

  • Be responsible for your cash
    register
    : Be accurate and well organized in order to
    avoid cash differences.

  • Respect Nespresso guidelines and
    procedures
    : Wear without any exception the uniform of
    Nespresso. Ensure that desks and Boutique remain tidy and clean. Fill in coffee
    walls by the end of the day. Respect the tasks of your colleagues. Arrive on
    time.

Plus d'Informations

Lieu
Woluwe
Temps de travail
Friday: 11u-19u30, Saturday: 10u-18u30
Type de Contrat
job week-end
Secteur
Marketing / Communication / Publicité / PR, Vente , Service client / call center / centre d'appel
Permis de conduire BE/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Anglais, Français, Néerlandais

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Student Boutique Coffee Specialist

MISSION The Coffee Specialist acts as an ambassador of the Nespresso brand in the Boutique. Welcome, advise and give a service “Beyond Satisfactio...

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