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Regional Field Technician Specialist à Bruxelles

Bruxelles | Brussel | Management | Jeune diplômé | temps complet expérience | Bachelier de spécialisation | Master de spécialisation | Grade de Master | Grade de Docteur | Autres | Grade de Bachelier

Tesla Motors is seeking a Regional Field Technical Specialist. This role is at a key connection point between our regional service centers and the EU Service Engineering team. Your responsibility will be to keep our vehicles on the road by supporting the Regional Service locations with complex diagnostic issues/operation needs. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. This Regional Field Technical Specialist must be passionate about diagnostics, must be a strong critical thinker with great fluency understanding technical system-level architecture and issues. This role will require extensive travel at short notice supporting issues within the Service Region.

Description du poste

Responsibilities:

  • Support technicians within region with troubleshooting techniques and remote diagnosis via the Service Toolbox escalation process.
  • Provide on-site diagnostic support for service locations within region.
  • Provide on-site training support for service teams or individual technicians under the guidance of Training/Service Engineering.
  • Report trending/new/critical Faults/Concerns/Issues to Field Service Engineering by providing them with high level diagnostic data.
  • Support Service Engineering with high level Incident response requests.
  • Supporting multiple events/service locations as needed or requested by Regional management.
  • Generate weekly reports based on information gathered while performing all responsibility’s.
  • Position may require hosting/support of service operation weekly meetings.
  • Perform service operational duties within service region to ensure technician downtime is a minimum – these may include but are not limited to – Special Tooling, Inventory audits, PDI support etc.
  • Regular travel required to support, monitor and report region specific Service locations needs.
  • Availability for occasional off-hours calls and work.

Desired Skills:

  • Strong ability to work and communicate effectively with her/ his team and peers within the Service & Service Engineering organization.
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills.
  • Exceptional capacity for managing simultaneous activities and challenges.
  • Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis.
  • Experience with complex automotive/ electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters.
  • Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc).
  • Able to read and interpret mechanical drawings and electrical schematics,
  • Experience with environmental and safety requirements a plus.

Requirements/ Qualification:

  • Minimum 5 years of experience as a Senior or Master certified OEM technician, diagnostics or field support engineer.
  • Excellent oral and written communication skills as well as the ability to follow instructions required.
  • Must be fluent in English, French and preferable Dutch (additional foreign languages a plus).

Plus d'Informations

Lieu
Bruxelles
Type de Contrat
Jeune diplômé, temps complet expérience
Secteur
Management
Formation requise
Bachelier de spécialisation, Master de spécialisation, Grade de Master, Grade de Docteur, Autres, Grade de Bachelier
Permis de conduire BE/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non

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Regional Field Technician Specialist à Bruxelles

Tesla Motors is seeking a Regional Field Technical Specialist. This role is at a key connection point between our regional service centers and the ...

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