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Customer Service for Mercedes-Benz Maastricht- French speaker

Our international client well-known is looking for good candidates willing to work in customer Service departments to answer customer enquiries and complaints.

Ce qu'on vous propose:

We are we offering you?

  • Work in a growing international company
  • Working within a young, ambitious, professional and dynamic environment
  • Collective health insurance at discounted rates
  • Self-development opportunities
  • Result-oriented bonus (variable payment)
  • Pension plan are just some of the secondary benefits of working with us
  • The opportunity to grow and progress within the company

Ce que vous allez faire

Responsibilities:

 

  • Handling incoming calls
  • You are responsible for after-sales service issues
  • Ensuring that customer concerns and inquiries are dealt with adequately
  • Manage our services to customers and transfer product knowledge

 

If you are interested by this position to work in customer's service. Apply now on the link below and send us your CV and Cover Letter in English.

Ce qu'on vous demande:

  • MBO-education or equivalent;
  • An experience in customer service is a plus;
  • Who are we looking for?

  • Higher vocational education
  • You are fluent in French (C1)
  • You are a good english speakers
  • Good communication skills
  • Excellent grammar and writing skills in native languages
  • Good computer skills
  • Customer care experience
  • Strong focus on customer satisfaction
  • Team player
  • Adding cultural and qualitative value to service
  • Strong focus on customer satisfaction
  • Ability to prioritize, analyze, plan and coordinate with high volumes

Informations supplémentaires

Formation requise
Lycée ou CFA, Ecoles supérieures, Université, Ecole de commerce/IAE, Ecole d'ingénieurs, Autres Grandes Ecoles
Lieu
à l'échelle nationale
Type de Contrat
Jeune diplômé, Temps plein/ CDD
Secteur
Service client / call center / centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Néerlandais

à l'échelle nationale | Service client / call center / centre d'appel | Employé help desk | Jeune diplômé | Temps plein/ CDD | Lycée ou CFA | Ecoles supérieures | Université | Ecole de commerce/IAE | Ecole d'ingénieurs | Autres Grandes Ecoles

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