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Customer Service for Mercedes-Benz Maastricht- French speaker

à l'échelle nationale | Service client / call center / centre d'appel | Employé de centre d'appel | Employé help desk | Jeune diplômé | temps complet expérience | Temps plein/ CDD | Enseignement Secondaire | Bachelier de spécialisation | Master de spécialisation | Grade de Master | Grade de Docteur | Autres | Grade de Bachelier

Our international client well-known is looking for good candidates willing to work in customer Service departments to answer customer enquiries and complaints.

Description du poste

Responsibilities:


  • Handling incoming calls
  • You are responsible for after-sales service issues
  • Ensuring that customer concerns and inquiries are dealt with adequately
  • Manage our services to customers and transfer product knowledge

Contrat et avantages

We are we offering you?

  • Work in a growing international company
  • Working within a young, ambitious, professional and dynamic environment
  • Collective health insurance at discounted rates
  • Self-development opportunities
  • Result-oriented bonus (variable payment)
  • Pension plan are just some of the secondary benefits of working with us
  • The opportunity to grow and progress within the company

Votre profil

  • MBO
  • an experience in customer service is a plus
  • Who are we looking for?

  • Higher vocational education
  • You are fluent in French (C1)
  • You are a good english speakers
  • Good communication skills
  • Excellent grammar and writing skills in native languages
  • Good computer skills
  • Customer care experience
  • Strong focus on customer satisfaction
  • Team player
  • Adding cultural and qualitative value to service
  • Strong focus on customer satisfaction
  • Ability to prioritize, analyze, plan and coordinate with high volumes

If you are interested by this position to work in customer's service. Apply now on the link below and send us your CV and Cover Letter in English.

Plus d'Informations

Formation requise
Enseignement Secondaire, Bachelier de spécialisation, Master de spécialisation, Grade de Master, Grade de Docteur, Autres, Grade de Bachelier
Lieu
Maastricht
Type de Contrat
Jeune diplômé, temps complet expérience, Temps plein/ CDD
Date de publication
18-10-2017
Temps de travail
35
Secteur
Service client / call center / centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non