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Customer Care Representative French à Zaventem

Zaventem | Vlaams-Brabant

Description du poste

An international company located in Zaventem and active in the Healthcare sector is looking for a Customer Care Representative for their French market. As a Customer Care Representative you will be responsible for your own client portfolio.

As Customer Care Representative your main responsibilities will be as follows:

  • You will be responsible for the French market and will be back up for the markets of your colleagues
  • Ownership of the full “order-to-delivery” process. You will need to develop an excellent relationship with customers and distributors as you will be the key contact for all their inquiries, return requests, claims, etc.
  • You will handle various documents such as export documentations, packing lists etc
  • Deliver pro-active customer care to your portfolio, you search for solutions in a pro-active way
  • You support your team members and strive to achieve business KPI’s

Qualifications and experience of the ideal Customer Care Representative:

  • Demonstrated relevant experience in an international Customer Service/Supply Chain environment
  • Excellent knowledge of French and Englisch. Knowledge of another language (Dutch, German, …) is a nice plus
  • Working knowledge of SAP and MSO
  • Is well organised, a self-starter and can prioritise
  • High level of autonomy and pays attention to details
  • Analytical mindset
  • Problem solver and hands-on attitude

What the client offers:

  • To work in a high-level international company
  • A temporary contract of 7-8 months
  • An attractive salary package with fringe benefits

Are you looking for an interesting opportunity in Customer Service? Don’t hesitate and apply immediately for this function.

Plus d'Informations

Date de publication
Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée