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Customer Care Representative French à Zaventem

Description du poste

An international company located in Zaventem and active in the Healthcare sector is looking for a Customer Care Representative for their French market. As a Customer Care Representative you will be responsible for your own client portfolio.

As Customer Care Representative your main responsibilities will be as follows:

  • You will be responsible for the French market and will be back up for the markets of your colleagues
  • Ownership of the full “order-to-delivery” process. You will need to develop an excellent relationship with customers and distributors as you will be the key contact for all their inquiries, return requests, claims, etc.
  • You will handle various documents such as export documentations, packing lists etc
  • Deliver pro-active customer care to your portfolio, you search for solutions in a pro-active way
  • You support your team members and strive to achieve business KPI’s

Qualifications and experience of the ideal Customer Care Representative:

  • Demonstrated relevant experience in an international Customer Service/Supply Chain environment
  • Excellent knowledge of French and Englisch. Knowledge of another language (Dutch, German, …) is a nice plus
  • Working knowledge of SAP and MSO
  • Is well organised, a self-starter and can prioritise
  • High level of autonomy and pays attention to details
  • Analytical mindset
  • Problem solver and hands-on attitude

What the client offers:

  • To work in a high-level international company
  • A temporary contract of 7-8 months
  • An attractive salary package with fringe benefits

Are you looking for an interesting opportunity in Customer Service? Don’t hesitate and apply immediately for this function.

Informations supplémentaires

Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

Zaventem | Vlaams-Brabant

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