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Customer Care Representative à Zaventem

Description du poste

An international company located in Zaventem and active in the Medical Devices sector is looking for a Customer Care Representative for their Benelux export market.

As a Customer Service Representative you will be responsible for your own client portfolio.

As Customer Care Representative your main responsibilities will be as follows:

  • You will be responsible for the Benelux export market
  • Ownership of the full “order-to-delivery” process. You will need to develop an excellent relationship with customers and distributors as you will be the key contact for all their inquiries, return requests, claims, etc.
  • You will handle various documents such as export documentations, packing lists etc
  • Deliver pro-active customer care to your portfolio, you search for solutions in a pro-active way
  • You support your team members and strive to achieve business KPI’s

Qualifications and experience of the ideal Customer Care Representative:

  • Demonstrated relevant experience in an international Customer Service/Logistics environment
  • Excellent languages:Dutch and English, French or German is a nice plus
  • A good understanding of SAP ordermanagement
  • Is well organised, a self-starter and can prioritise
  • High level of autonomy and pays attention to details
  • Analytical mindset
  • Problem solver and hands-on attitude

What the client offers:

  • To work in an high-level international company
  • A permanent contract
  • An attractive salary package with fringe benefits

Are you looking for an interesting opportunity in Customer Care and Logistics? Don’t hesitate in sending us your recent resume today!

Informations supplémentaires

Permis de conduire BE/EU exigé
Voiture exigée
Lettre de motivation exigée

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