Junior VIP Account Manager

Description du poste

Enter the Dynamic World of Napoleon Sports & Casino

At Napoleon Sports & Casino, we don't just shape the landscape of online gaming, sports betting, and interactive entertainment-we also shape the future of careers. As we push boundaries and welcome new talent, our ambition reaches new heights.
In for a thrill? Discover our new challenge!
We are looking for someone who:

• Sales Track Record: Has a proven track record in a sales role (e.g., Sales Relationship Manager, Account Manager, Sales Agent, Telephone Sales Agent, etc.) in a B2C environment.
• Technical Skills: Is proficient in Excel and PowerPoint or has experience with data tools such as Tableau.
• Analytical Mindset: Proves an analytical mindset with experience in segmentation, analysis, or data mining.
• Linguistic Skills: Has excellent communication skills in Dutch and English (both written and spoken). A good knowledge of French is a plus. Your portfolio will be Dutch.
• Customer Focus: Has a highly customer-focused approach, with a passion for building long-term relationships.
• Efficiency: Has the ability to deliver exceptional service and results while meeting tight deadlines.
• Interpersonal Skills: Has strong interpersonal skills and a high level of emotional intelligence.
• Adaptability: Demonstrates adaptability to changing priorities and works well in a dynamic environment.
• Attitude: Is self-motivated, proactive, and able to work independently with a positive attitude.

What you will be doing:

• Database Management: Monitoring and analyzing the database daily and taking appropriate action to maximize its value throughout its lifecycle.
• Strategy: Creating and overseeing communication strategies.
• Player Engagement: Gathering insights by engaging with players and passing valuable information to the relevant team.
• Issue Resolution: Responding promptly to inquiries and resolving any issues.
• Relationship Building: Building exceptional relationships with key customers, providing personalized service and tailor-made gaming experiences across all products.
• Key Account Champion: Acting as the Key Account Champion for Key Accounts, ensuring that contacts and inquiries are prioritized-both individually and across all departments or third parties.
• Compliance: Collaborating closely with the Responsible Gaming department.

What we offer:

• Benefits: A company car and fuel card, along with a competitive salary and bonus.
• Work-Life Balance: You will be working hybrid.
• Location: Our headquarters are conveniently located in Erembodegem (Aalst), between Brussels and Ghent.
• Group Growth: As part of the Superbet Group, Napoleon Sports & Casino knows no limits. Our ambitious growth plans offer exciting opportunities for employees to contribute to the expansion and future of our company.

*Please, provide a CV in English.

Informations supplémentaires

Statut

Inactif

Formation requise

Autres

Lieu

Aalst

Type de Contrat

Jeune diplômé

Secteur

Administration / Secrétariat

Permis de conduire BE/EU exigé

Non

Voiture exigée

Non

Lettre de motivation exigée

Non

Langues

Anglais